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Demo Content Can’t Import Only Loading from 5 hrs

This topic has 2 replies, 2 voices, and was last updated 1 years ago ago by Tony Rodriguez

Rajat Gajera

Participant

April 17, 2023 at 10:29

Can’t Import Demo Content

#353470 Copied Theme version: 0.0.1 WooCommerce version: 7.6.0

1 Answer

Tony Rodriguez

Support staff

April 18, 2023 at 05:46

Hello, @Rajat Gajera,

Thank you so much for purchasing our theme and contacting our support center.

We apologize for the inconvenience, but it is recommended that you run the import on a fresh WordPress installation. To do this, you can use the WordPress Reset plugin, which can be found at https://wordpress.org/plugins/wp-reset/.

This plugin can be used to remove all existing content and install a new version from scratch.

Please reset the installation and provide us with temporary WP-admin access in the private content area of this topic. We will then help you with the import, and let us know which demo you would like to import and with which page builder (Elementor or WP Bakery).

Thank you for your understanding.

Best Regards,
8Theme’s Team

#353518 Copied
Tagged: 5-hrs, best selling, demo content, importing, loading, themes, woocommerce
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