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Deleted products getting undeleted by their own.

This topic has 4 replies, 2 voices, and was last updated 5 years, 5 months ago ago by Rashika

Rashika

Participant

July 5, 2020 at 20:40

Hey
i have tried deleting all my products by all means available but after some time they get undelete. I know this thing seems illogical but it’s happening and this is really sucking my brain out. After the product move to the trash I permanently delete them from there too, then too 80 products come back undelete. I am giving you my website admin details in the private content area, do have a look. I think this is happening just after I updated to the latest version. Please do reply as soon as possible, my launch date is very near. And do note that when you would be deleting them, they will get deleted but wait for 5 to 20 minutes and you will see they have again added. There are approx 58 products. You can delete all the products to check I have no problem.

Please, contact administrator
for this information.

#243344 Copied Theme version: 6.3.7

3 Answers

Rashika

Participant

July 6, 2020 at 10:11

Hey. I don’t want to sound pushy but this thing is delaying a lot of work. Please can you see to it as soon as possible

#243382 Copied

Olga Barlow

Participant

July 6, 2020 at 17:27

Hello,

Take our apologies for the delay in answering.
Our theme does not have any special options to restore the products. I see that you have plugins for the Import/Export. Did you import products after deleting? Do you have any schedule of the DB restoring or something?

Regards

#243434 Copied

Rashika

Participant

July 6, 2020 at 20:26

Nope. I didn’t import products after deleting. If i would have, why would i be raising this topic? Neither do i have any schedule for DB restoring? It’s something beyond my understanding. I mean you can see it yourself. Just delete the product you see and wait for 5-10 minutes. They will come back. And please reply soon. This is literally tkaing a lot of time. My launch date is coming near.

#243456 Copied
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Deleted products getting undeleted by their own.

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