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Dear 8 Theme. You’re my last solution before giving up

This topic has 4 replies, 2 voices, and was last updated 6 months, 1 weeks ago ago by Rose Tyler

os0281

Participant

November 2, 2023 at 09:25

I’ve had multiple developers, if not 5, constantly having to make the changes on my store over, and over, cause the changes they make keeps reverting back..
Yesterday the front page looked so messed up, some changes they made to the recommended products section in terms of alligning the arrows, keeps reverting, so they are placed at the bottom of pictures, and not the middle..
Just in general.. I have thrown so many money down the drain..

#372298 Copied Theme version: 9.1.9 WooCommerce version: Newest

3 Answers

Rose Tyler

Support staff

November 2, 2023 at 11:21

Hello,

Thank you for getting in touch with us.

Please describe what assistance is needed from our side in more detail and provide temporary wp-admin access, so we can check your settings.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

#372326 Copied

os0281

Participant

November 2, 2023 at 11:33

Look, there has been made so many changes to the site that automatically reverts the changes.
Like the arrows located at the product page, translations, you name it.
There has been so many things..

Please contact administrator
for this information.

#372329 Copied

Rose Tyler

Support staff

November 2, 2023 at 12:04

Hello,

Thank you for your response.

We’ve disabled “Remove Query Strings From Static Resources” and “Static Blocks Cache” so you can see not cached version. But you are using Cache plugin and CDN https://prnt.sc/cXjVDDhKj5Hp so changes may be not reverted, but the cached version is displayed. Please try to temporarily disable the cache plugin (WP Rocket) and CDN caching and check how it works then.

In case it is not cache, but changes automatically revert, we would recommend you to contact the hosting provider and WordPress support to get their assistance.

Kind Regards,
8theme team

#372334 Copied
Tagged: 8 theme woocommerce, best woocommerce wordpress themes, last resort woocommerce theme, never give up 8 theme, ultimate 8 theme solution, wordpress ecommerce solutions
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