Can you please deactivate license on the current domain so I can activate it on a new one?
Before deactivating, please let me know what happens to the theme on the current domain? Does it get uninstalled? Changed to default? Or nothing happens?
To deactivate license go to Dashboard > Theme Options and use Deactivate link http://prntscr.com/inld44
Thank you for your reply.
I do not have access to WordPress. The developer who created this website for us has left the organization.
Also, please respond to the second part of my query.
If you deactivate license you won’t have access to Theme Options, plugins update, theme update.
If you are site owner you should have access to files and DB and then it’s not a problem to reset the password.
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One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.
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You may extend support period on ThemeForest and then update its status by clicking "Update" button in your Account area.