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  Vivi

  Participant

  June 15, 2021 at 13:59

  Hello,

  Can you please deactivate my licence?
  I used it on a couple of dev sites, and i might have deleted some of them, so i can not access them

  Please, contact administrator
  for this information.

  #290975 Copied Theme version: 7.2.11
  6 Answers
  

  Olga Barlow

  Participant

  June 15, 2021 at 14:54

  Hello,

  The theme is still active and in use for the https://florin.mindru.sprayhosting.ro/ and https://anacris.sprayhosting.ro/
  You can’t use it for the new project. Remove theme from these sites first.

  Regards

  #290988 Copied
  

  Vivi

  Participant

  June 15, 2021 at 14:56

  I am not using those, and i did deactivated from them.
  Can you please deactivate my licence from those 2 subdomains?

  #290989 Copied
  

  Olga Barlow

  Participant

  June 15, 2021 at 16:42

  Hello,

  Theme is still installed on these sites and you use XStore theme there. So, completely remove theme and all the bundled plugins from these sites if you want to use the license for the other project.

  Regards

  #291014 Copied
  

  Vivi

  Participant

  June 15, 2021 at 19:29

  I just did that, and it still will not work

  #291031 Copied
  

  Rose Tyler

  Support staff

  June 16, 2021 at 09:57

  Hello,

  Try to activate the theme now.

  Regards

  #291063 Copied
  

  Vivi

  Participant

  June 16, 2021 at 10:10

  It works now, thank you!

  #291064 Copied
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