Database error is showing in my account pl help

Dear Abhinandan,

Thank you for your message, and we’re glad to hear that our support has been helpful to you.

Yes, you are absolutely welcome to reinstall and try the LiteSpeed Cache plugin again. If you find that the performance with your current caching plugin (WP-Optimize) is not as effective, switching back to LiteSpeed Cache is a good idea—especially since it has shown better results in your case.

Please ensure that caching is properly enabled for non-logged-in users, as this greatly enhances site performance. Also, many of our clients successfully use WP Rocket, which is 100% compatible with our theme. In fact, their development team has worked directly on ensuring compatibility.

Feel free to monitor your CPU and RAM usage after reinstalling LiteSpeed Cache. If everything runs smoothly and no issues arise, you can certainly continue using it.

Should you need any further assistance, we’re always here to help.

Best regards,
8Theme’s Team

Dear Abhinandan,

Thank you for reaching out to us.

It is very important for us to understand exactly what actions were being performed on the site at the time when the high CPU usage occurred. This information will help us identify where we need to investigate and test further.

We have not been able to reproduce this issue on our test servers, and we have already fixed the latest known issues on our side. To assist you more effectively, please provide us with access to your WordPress admin panel. We would like to log in and check a few things directly on your site.

Looking forward to your response.

Best regards,
8Theme’s Team

Dear Abhinandan,

Thank you for your message and for the detailed update regarding the issue.

Based on the information provided, it does indeed appear that your website experienced a DoS (Denial of Service) bot attack. We appreciate your proactive approach in identifying the root cause and are glad to hear that, with the assistance of Cloudflare and Hostinger, the situation has been successfully resolved.

Should you need any further assistance or have additional questions, please do not hesitate to reach out.

Best regards,
8Theme’s Team

Hi Abhinandan,

Thank you so much for your kind message — we’re truly delighted to hear that your website stats are back to normal! It’s incredibly rewarding to know that our support and guidance have contributed to your success.

We’re constantly working to improve our theme, with each update bringing performance enhancements, bug fixes, and security improvements. Be sure to stay tuned for future updates!

We hope our theme continues to elevate your experience. If you have a moment, we would be sincerely grateful if you could leave us a 5-star review on ThemeForest. Your feedback means a lot to us and helps us grow and improve further.

You can leave your review here: https://themeforest.net/downloads

Should you have any further questions or need assistance, please don’t hesitate to reach out. Our dedicated support team is always here to help.

Best regards,
The 8Theme Team

Hello, Abhinandan

To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.

They will update you as soon as possible, and we’ll make sure to keep you posted. If you have any additional details that might help, feel free to reply here.

Thank you for your cooperation!

Best Regards,
The 8Theme Team