Dashboard page not displaying in fullscreen

This topic has 4 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Tony Rodriguez

  • Avatar: Azager
    Azager
    Participant
    October 1, 2022 at 06:27

    Hey i need help,
    my dashboard page does not display in fullscreen. Every other tab under dashboard displays properly.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 1, 2022 at 07:49

    Hello, @Azager,

    Alright, I have checked your issue. I found that on the page ”https://www.azager.com/dashboard/ ” there are some errors appear on the browser console as you can see in this image: https://postimg.cc/N2tRX88T But on this page “https://www.azager.com/dashboard/products/ ” there is no errors and page appear just fine to check the image: https://postimg.cc/RWw67JFL

    So please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Note: Please take the complete backup of your site first.

    Regards 8Themes Team.

    Avatar: Azager
    Azager
    Participant
    October 1, 2022 at 10:18

    I have tried deactivating the most recent plugin i added but the issue persists.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 2, 2022 at 06:23

    Hello, @Azager,

    I have replied to your duplicate issue topic here: https://www.8theme.com/topic/the-dashboard-page-on-my-live-site-is-not-displaying-properly/#post-335571 Please reply to only one topic and close the other one to avoid any inconvenience.

    Regards 8Themes Team.

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