Cyrillic fonts issue - by platon - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 4 years ago ago by Rose Tyler

  • Avatar: platon
    platon
    Participant
    May 9, 2020 at 15:39

    hello,
    http://www.gusti.shop
    cyrillic fonts are not displayed on mobile browsers except opera (for me).
    on desktop it’s ok, only when logging in to wordpress there is some
    http://prntscr.com/sdpxvl

    last night i tried polylang but deactivated it right after activation. also added adobe font, but now i removed all custom fonts.
    any idea what can it be?
    thanks

    5 Answers
    Avatar: platon
    platon
    Participant
    May 9, 2020 at 15:53

    also, i ticked cyrillic fonts support in wpbakery settings. unchecked today – nothing

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 9, 2020 at 16:05

    Hello Platon,

    First of all, thank you for using our theme and for contacting us.
    Have you tried to clear cache of your mobile browser?
    Please describe the situation in more detail with screenshots.
    Provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: platon
    platon
    Participant
    May 9, 2020 at 17:40

    hello Rose,
    i didn’t clear cache since it’s not only on my phone.
    before last night it was ok, but then i tried polylang plugin. deactivated it immediately since it blocked my homepage.
    then i took a look at wpbakery settings and checked support of cyrillic fonts
    http://prntscr.com/sdrken
    now i unchecked it as it was before this trouble
    also, i added myriad pro font and used it for the theme. didn’t check on my phone, only in the theme options preview. when i found about this issue today i removed all custom fonts and set for browser’s default.
    that’s it

    Please contact administrator
    for this information.
    Avatar: platon
    platon
    Participant
    May 9, 2020 at 19:55

    strange, was that you guys? i didn’t touch it and now it’s fine
    http://prntscr.com/sdtlpt
    http://prntscr.com/sdtmbc
    how could that happen?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2020 at 09:13

    Hello,

    We did nothing, maybe it was a cache of some sort.
    Glad to hear that the problem was solved.
    Feel free to contact us if you need any other assistance.

    Regards

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