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Cyrillic fonts issue - by platon - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 3 years, 11 months ago ago by Rose Tyler

platon

Participant

May 9, 2020 at 15:39

hello,
http://www.gusti.shop
cyrillic fonts are not displayed on mobile browsers except opera (for me).
on desktop it’s ok, only when logging in to wordpress there is some
http://prntscr.com/sdpxvl

last night i tried polylang but deactivated it right after activation. also added adobe font, but now i removed all custom fonts.
any idea what can it be?
thanks

#236654 Copied Theme version: 632

5 Answers

platon

Participant

May 9, 2020 at 15:53

also, i ticked cyrillic fonts support in wpbakery settings. unchecked today – nothing

#236657 Copied

Rose Tyler

Support staff

May 9, 2020 at 16:05

Hello Platon,

First of all, thank you for using our theme and for contacting us.
Have you tried to clear cache of your mobile browser?
Please describe the situation in more detail with screenshots.
Provide temporary wp-admin access, so we can take a closer look.

Regards

#236658 Copied

platon

Participant

May 9, 2020 at 17:40

hello Rose,
i didn’t clear cache since it’s not only on my phone.
before last night it was ok, but then i tried polylang plugin. deactivated it immediately since it blocked my homepage.
then i took a look at wpbakery settings and checked support of cyrillic fonts
http://prntscr.com/sdrken
now i unchecked it as it was before this trouble
also, i added myriad pro font and used it for the theme. didn’t check on my phone, only in the theme options preview. when i found about this issue today i removed all custom fonts and set for browser’s default.
that’s it

Please contact administrator
for this information.

#236660 Copied

platon

Participant

May 9, 2020 at 19:55

strange, was that you guys? i didn’t touch it and now it’s fine
http://prntscr.com/sdtlpt
http://prntscr.com/sdtmbc
how could that happen?

#236669 Copied

Rose Tyler

Support staff

May 10, 2020 at 09:13

Hello,

We did nothing, maybe it was a cache of some sort.
Glad to hear that the problem was solved.
Feel free to contact us if you need any other assistance.

Regards

#236701 Copied
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