Customizer is not loading. - by dhawalrege

This topic has 4 replies, 3 voices, and was last updated 5 years, 3 months ago ago by John Holden

  • Avatar: dhawalrege
    dhawalrege
    Participant
    August 25, 2020 at 14:12

    When I click on customize, nothing loads, I mean nothing at all.

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 25, 2020 at 16:30

    Hello,

    Thanks for contacting us.
    Please provide temporary wp-admin access.

    Regards

    Avatar: dhawalrege
    dhawalrege
    Participant
    August 25, 2020 at 16:51

    I am not even able to create a user, just checked. The create password field is gone! Nothing like this had happened before activating the theme.

    Error:please enter password.

    Avatar: John Holden
    John Holden
    Participant
    August 26, 2020 at 05:54

    Hi,

    Please send:

    – Screenshots of issues
    – FTP info (server, username, password, port)
    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

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The issue related to '‘Customizer is not loading.’' has been successfully resolved, and the topic is now closed for further responses

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