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Customize view different than actual site (header)

This topic has 2 replies, 2 voices, and was last updated 5 months, 1 weeks ago ago by Tony Rodriguez

ryan

Participant

November 22, 2023 at 00:08

Hi there, my header is different on the site view than in the builder. It won’t update the header content on the site.
Specifically the Promo Text and Newsletter button.
I haven’t changed the site for a while so that may be the issue.

Please, contact administrator
for this information.

#374353 Copied Theme version: 9.2.3

1 Answer

Tony Rodriguez

Support staff

November 22, 2023 at 06:49

Hello, @Victoryunderwear,

Thank you for contacting us and for using XStore.

We understand that you have encountered an issue where the header displayed on your website differs from the one seen in the builder. Upon reviewing your situation, it appears that the discrepancy is due to the use of multiple headers rather than a site-wide header. we have removed the multiple header condition on your site which has resolved your issue.

To assist you further, we have provided a visual reference which can be found at the following link: https://imgur.com/a/AJ5fAyq

Additionally, we recommend consulting our comprehensive XStore theme documentation for more detailed information on this topic. The documentation can be accessed here: https://xstore.helpscoutdocs.com/article/139-cant-see-changes-in-the-header-on-the-home-page

Should you have any further inquiries or require additional assistance, please do not hesitate to reach out to us.

Warm regards,
The 8Theme Team

#374360 Copied
Tagged: actual site adjustment, customize woocommerce header, personalize online store view, woocommerce templates, wordpress ecommerce solutions
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