Customization is not reflecting in the website when checking in browser.

This topic has 34 replies, 4 voices, and was last updated 1 weeks, 4 days ago ago by Jack Richardson

  • Avatar: KSP ELECTRONICS
    KSP ELECTRONICS
    Participant
    November 22, 2025 at 14:10

    I have provided the access. kinldy look into the sales booster. also social login is not showing in desktop version but showing in mobile version

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    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 22, 2025 at 16:19

    Hello @KSP ELECTRONICS,

    We noticed that your custom list of locations and customer list were incorrectly separated. You used a comma (“,”) as a separator, while the correct symbol should be a semicolon (“;”), as shown in the example: https://prnt.sc/WdvZWd0U0Grt. We have now resolved this issue: https://prnt.sc/3WW4C2jb0f-t.

    Additionally, the social login feature is available in your login form on the “My Account” page: https://prnt.sc/Cqe7UP1L83PE. Please check this from your side, or if the issue persists, kindly clarify your request by providing screenshots or videos.

    Best regards,
    Jack Richardson
    8Theme Team

    Avatar: KSP ELECTRONICS
    KSP ELECTRONICS
    Participant
    November 22, 2025 at 18:41

    fake sales popup not working properly, even though i have deactivated it. it is still showing. Kinldy help.

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    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 22, 2025 at 19:47

    Hello @KSP ELECTRONICS,

    We have verified that the fake sale popup is indeed disabled: https://prnt.sc/6mv8D9amZ_YG. This popup does not appear when logged in; however, since you are using the LiteSpeed caching plugin, it may still be visible in an incognito browser until the cache is cleared in the plugin: https://prnt.sc/Z_KLnJc4xsry.

    Additionally, please create separate topics for different questions instead of combining them into a single thread. This will help us manage support requests more efficiently.

    Best regards,
    Jack Richardson
    8Theme Team

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