Customised Price filter doesn’t work properly

This topic has 3 replies, 3 voices, and was last updated 1 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: Elvis
    Elvis
    Participant
    May 7, 2024 at 08:48

    I met an issue when using pricing filter.

    The pre-defined price range works file. But if I input the min price and max price then press apply button, nothing happened.

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    2 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 7, 2024 at 09:55

    Hello, @Elvis,

    Thank you for contacting us and for using XStore.

    We are pleased to inform you that upon reviewing your website, the “Filter Products By Price” feature is functioning correctly. For your reference, we have recorded a demonstration video which can be viewed at the following link: (https://streamable.com/rrimdi)

    Please note that The Filter products by price widget take price range automatically based on the min and max prices of existing products.

    To ensure optimal performance, we recommend accessing your site using a fresh browser session or after clearing your browser’s cache. This should allow the price range filter to operate as intended.

    Should you need any further assistance or have additional questions, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 7, 2024 at 10:01

    Dear Elvis,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Customised Price filter doesn’t work properly’' has been successfully resolved, and the topic is now closed for further responses

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