Customise not working after WordPress Upgrade

This topic has 2 replies, 2 voices, and was last updated 5 years, 4 months ago ago by Olga Barlow

  • Avatar: Vegaecom
    Vegaecom
    Participant
    August 12, 2020 at 06:29

    Hello Team,

    I have noticed that after the recent upgrade of WordPress, I am not able to access the Customise option for the XStore Theme.

    https://www.sample.com/wp-admin/customize.php?url=https%3A%2F%2Fstage.sample.com.au%2F

    If I disable the store plugin I am able to see the customize screen however I am not able to see all the options.

    Please help
    Appreciate your help.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2020 at 10:32

    Hello,

    Go to Dashboard > Updates > click “Check again” button. Update XStore core plugin to version 2.3.9.1. Or provide us with FTP access to your site and we’ll help you.

    Regards

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