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Customers get a Email, but i dont find the Template in the Email Builder

This topic has 3 replies, 2 voices, and was last updated 3 months, 4 weeks ago ago by Andrew Mitchell

ProdbyDaan

Participant

January 7, 2024 at 21:38

Hey, customers get this email from us when they order something:

https://prnt.sc/CceoElX2298f

But I can’t find a Template in your Email Builder for this?
Is that a WooCommerce Standard or German Market Template?

Is there a way to find out?

#378975 Copied Theme version: 9.2.5

2 Answers

ProdbyDaan

Participant

January 7, 2024 at 22:27

Okay found it.
The mail comes from the Plugin German Market

#378987 Copied

Andrew Mitchell

Support staff

January 7, 2024 at 22:34

Dear ProdbyDaan,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#378988 Copied
Tagged: best selling, customer service, e-commerce solutions, email builder, email template, troubleshooting, woocommerce themes
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Customers get a Email, but i dont find the Template in the Email Builder

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