Customer Message and Orders Red Dot - by ihsan

This topic has 2 replies, 2 voices, and was last updated 3 years, 6 months ago ago by Olga Barlow

  • Avatar: ihsan
    December 1, 2020 at 14:25

    Hello there;
    I would have 2 questions;
    1. Where can we see the message of the users shopping on the site?
    We could not see a shopping customer wrote a return message on the site?
    How can we see these messages?
    (SMTP mailer plugin installed)

    2. As you can see in the picture below, the red dot on the orders is not going out, but there is no order. Is it normal to have a red warning when there is no order?

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 1, 2020 at 20:03


    1) Sorry but I’m not sure what users message you are talking about. Could you, please, provide us a screenshot for better understanding?

    2) This is WooCommerce plugin settings. We are theme developers. If you have questions about the WooCommerce plugin settings contact WooCommerce plugin support We are able to answer questions related to our theme settings.


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