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  donaceli

  Participant

  February 26, 2018 at 13:38

  Hi, I am trying to create a custom tab to show selective gallery images. I have created a Custom Block and selected images for the Media Grid element. I used the shortcode for the block in my Custom Tab text area for the product. However, when I refresh the product page that uses that shortcode I get Lazy Image loading dots but no content is being loaded. Here is the source code for the page: http://dogbeds.ie/assets/Custom%20Tab%20issues.png

  Thanks for taking a look at this issue.

  Please, contact administrator
  for this information.

  #186337 Copied
  6 Answers
  

  Rose Tyler

  Support staff

  February 26, 2018 at 14:47

  Hello,

  Please provide temporary wp-admin access in Private Content so we can take a closer look.

  Regards

  #186358 Copied
  

  donaceli

  Participant

  February 26, 2018 at 15:03

  Info provided. thanks.

  Please, contact administrator
  for this information.

  #186360 Copied
  

  Rose Tyler

  Support staff

  February 26, 2018 at 15:17

  Hello,

  The problem is that Visual Composer media grid doesn’t work inside elements like tabs or accordion. That’s why we suggest you use standard WordPress gallery for your images. You can add it via Text block -> Add Media -> Create gallery.

  Regards

  #186364 Copied
  

  donaceli

  Participant

  February 26, 2018 at 15:32

  That did the trick. Great support as always. Thank you!

  #186372 Copied
  

  Rose Tyler

  Support staff

  February 26, 2018 at 15:36

  You’re welcome!
  If you love XStore and have something nice to say don’t hesitate to tell about this!
  We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

  Regards

  #186373 Copied
  

  donaceli

  Participant

  May 12, 2025 at 12:23

  Thanks for the support! My topic “Custom Tab and Media Grid issue” has been successfully resolved.

  #443938 Copied
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