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Custom plugin didn`t appear on the cart page

This topic has 6 replies, 3 voices, and was last updated 1 weeks, 1 days ago ago by BUZONNECT

  • Avatar: BUZONNECT
    BUZONNECT
    Participant
    May 28, 2025 at 13:05

    Hello,

    I have 2 plugins, one for invoices and the other for deliveries, and they don’t behave properly on the order completion page.

    1. In the FGO billing plugin, I made the necessary settings so that the personal CNP or company data fields are optional, but somehow it forces me not to add them mandatory.
    2. For the Sameday courier delivery plugin, they have a display on the completion page, where the customer can choose a locker to have the package delivered, not door-to-door.

    These 2 plugins work perfectly on another personal site and I don’t get these errors.
    Can you help me fix it please?
    I’ve also attached some screenshots.

    Best regards!

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    support staff only.
    #445776 Copied
    5 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 28, 2025 at 13:28

    Hello,

    Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Warm Regards,
    The 8Theme Team

    #445777 Copied
    Avatar: BUZONNECT
    BUZONNECT
    Participant
    May 28, 2025 at 13:41

    Hello,

    I write in private content area

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    support staff only.
    #445782 Copied
    Avatar: BUZONNECT
    BUZONNECT
    Participant
    May 29, 2025 at 08:27

    Hello,

    Somehow I rezolve the locker delivery, but I dont know how.
    The only issue now is the billing FGO plugin.
    I think we need to delete the fields “company name” from elementor, but I don`t know how(see attach).
    My billing plugin has a functionality to choose between natural person and legal person, and somehow I think that the fields overlap there, even if I choose natural person, somehow it forces me to enter data for the legal person and change the form a little. That’s why I think that I have to eliminate that company name from elementor, but I don’t know how.
    best regards!

    Files is visible for topic creator and
    support staff only.
    #445823 Copied
    Avatar: Justin
    Luca Rossi
    Support staff
    May 29, 2025 at 08:36

    Dear @BUZONNECT,

    Thank you for reaching out to us.

    To remove the “Company Name” field from the checkout page, please add the following code to the functions.php file located within your child theme:

    
add_filter( 'woocommerce_billing_fields', 'remove_company_name_field' );
function remove_company_name_field( $fields ) {
    unset( $fields['billing_company'] );
    return $fields;
}

    Kindly implement the code and let us know if it resolves the issue. Should you require any further assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    #445825 Copied
    Avatar: BUZONNECT
    BUZONNECT
    Participant
    May 29, 2025 at 09:19

    Thanks for the support! My topic “Custom plugin didn`t appear on the cart page” has been successfully resolved.

    #445830 Copied
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The issue related to '‘Custom plugin didn`t appear on the cart page’' has been successfully resolved, and the topic is now closed for further responses

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