• 

  Julio C

  Participant

  August 19, 2020 at 02:40

  Hi,

  I am setting up the theme and found the following problem:

  1) The “custom header” appears in the Notebook browser but does not appear in the Iphone browser.

  See the picture the question mark:
  https://uploaddeimagens.com.br/imagens/0ww3HMM

  Thanks for your help.

  Regards.

  Please, contact administrator
  for this information.

  #248445 Copied Theme version: 6.3.9.1 WooCommerce version: 4.3.3

  4 Answers

  

  Rose Tyler

  Support staff

  August 19, 2020 at 07:55

  Hello,

  Thanks for using our theme.
  Your site under maintenance mode, so we can’t check it. Please provide temporary wp-admin access.
  Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Delete this account once all questions will be solved.

  Regards

  #248466 Copied
  

  Julio C

  Participant

  August 19, 2020 at 13:43

  Hi Rose,

  Thank you for your help. Follow the wp-admin access. See if you can access …

  Regards

  Please contact administrator
  for this information.

  #248532 Copied
  

  Rose Tyler

  Support staff

  August 19, 2020 at 15:29

  Hello,

  Change your settings here – https://prnt.sc/u2a161

  Regards

  #248543 Copied
  

  Julio C

  Participant

  August 19, 2020 at 15:40

  Rose,

  Thanks for your help. It´s ok! You are very fast!

  #248545 Copied