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Custom full width footer don’t work…..

This topic has 4 replies, 2 voices, and was last updated 6 months, 1 weeks ago ago by Tony Rodriguez

LMcompany

Participant

November 1, 2023 at 18:02

Hi, I have created my footer in static block, but the theme does not receive the footer as full width. I set the statick block to full width elementor page or canvas, but nothing changed… I cleared the cache of both browser and editor, nothing changes. In the video you can see that the black footer (full width) is the same as the red footer (boxed). The green area at the sides only serves to show the empty area…https://www.awesomescreenshot.com/video/22102610?key=8a4d3a72ecaf6589203e49499747f47c

If I put back the original theme footer (photographer), it is the right size…

What’s the problem?

Please, contact administrator
for this information.

#372250 Copied Theme version: 9.2.2 WooCommerce version: 6.3.1

3 Answers

Tony Rodriguez

Support staff

November 2, 2023 at 06:51

Hello, @LMcompany,

Thank you for contacting us and for using XStore.

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly request you to revisit your site after clearing your browser cache.

The adjustments made include setting the site width to 1430 under XStore > Theme Options > General/Layout. Additionally, we have added CSS code under XStore > Theme Options > Theme Custom CSS > Global CSS and published it. These changes have effectively resolved the issue you were experiencing.

Please refer to the attached image for further clarification.
https://imgur.com/3d1uQN3
https://imgur.com/s4oc0up

Best Regards,
8Theme’s Team

#372279 Copied

LMcompany

Participant

November 2, 2023 at 10:14

Hi,
I have cleared all caches and also logged in as guest user, but I still see the footer as before https://tinyurl.com/ylquxnja

Why?

Kind regards

LM

#372311 Copied

Tony Rodriguez

Support staff

November 2, 2023 at 12:05

Hello, @LMcompany,

We hope this message finds you well.

We have conducted a thorough examination of your website and found no issues on our end. The problem you are experiencing appears to be related to cache issues on your end. We recommend that you try accessing the website using a new browser after clearing all cache data. This should resolve the issue.

For your convenience, we have created a video guide detailing the steps you need to take. You can find this video in the private content area of your account. We strongly recommend watching it in its entirety for a comprehensive understanding of the process.

Should you have any further questions or concerns, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#372335 Copied
Tagged: best selling woocommerce, custom woocommerce themes, fix woocommerce footer, full width footer issues, troubleshoot woocommerce themes, woocommerce footer solutions, woocommerce themes customization
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