This topic has 9 replies, 3 voices, and was last updated 7 years, 9 months ago ago by Eva Kemp
Hi there, when I am trying to import records to 8theme custom fields such as hover_img and size_guide_img using WP All Import they don’t appear from the drop down menu. Am I missing something? I have reed many forums but couldn’t find a solution. Need your support.
Thanks
Hi , I experience another issue with ‘http://fonts.googleapis.com/css?family=Dancing+Script’ over SSL. I have tried to remove http from //fonts.googleapis.com/css?family but stil gives me error in browser console. When i load it on Internet Explorer even errors are much more. Please find attached pictures.
Thanks
Hello,
Please provide us with WP Dashboard and FTP credentials in private content.
Best regards,
Jack Richardson.
Hi , please find attached credentials in private content.
Thanks
Hello,
As I see the font is loading in Rev Slider plugin http://prntscr.com/brvfey.
Remove it if you don’t use this font as it’s deprecated.
Please clarify how we can replicate the issue with custom fields.
Best regards,
Jack Richardson.
Hi there, thanks for getting back to me. Yeah i though that Rev Slider is causing this problem but you are right i might just remove it then. Well my issue with custom fields is that I want to add products using WP ALL Import for example hover image and size guide ( this are custom fields from the template Legenda) for all the products. But when I use WP all import to add them , they don’t appear in the drop down menu (so no option for me to add them in one go- manually is time taking). I hope my explanation is clear enough for you to resolve my issue and for me to be able to import size guide and hover image in one go using the plugin.
Regards
Ivo
Hello,
Unfortunately you have to add hover image and size guide image for each product in the product editor:
http://prntscr.com/bs2lm1
Sorry, but there is no bulk edit for these options.
Regards,
Eva Kemp.
Hello,
This sounds really painful.. you can imagine adding size guide and hover images to hundreds or thousands products. I don’t get it, size guide, hover image,Mark product as “New”, etc are all 8theme additional product options which have their own custom fields name or id. Have a look at image 2 : if you use WP ALL Import you have an option to select new product and to chose value “yes” or “no” and to assign it to all products you importing. Image 3 : as i mentioned before in this drop down list the options i am talking about are not there but any other ones from the custom fields appear.
Normally the wp all import plugin automatically picks all the custom field id’s or names but how come these two are not visible?
Regards
Ivo
Hello,
We don’t guarantee full compatibility of 3rd-party plugins with the theme. We can’t test all plugins as there is huge amount of them.
Unfortunately you have to add size guide and hover image manually in this case.
Please take our apologies.
Regards,
Eva Kemp.
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