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Custom fields doesn't appear when using WP All Import?

This topic has 9 replies, 3 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

Ivaylo

Participant

July 8, 2016 at 20:32

Hi there, when I am trying to import records to 8theme custom fields such as hover_img and size_guide_img using WP All Import they don’t appear from the drop down menu. Am I missing something? I have reed many forums but couldn’t find a solution. Need your support.

Thanks

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#133009 Copied Theme version: 3.0.1 WooCommerce version: 2.6.2

8 Answers

Ivaylo

Participant

July 9, 2016 at 18:04

Hi , I experience another issue with ‘http://fonts.googleapis.com/css?family=Dancing+Script’ over SSL. I have tried to remove http from //fonts.googleapis.com/css?family but stil gives me error in browser console. When i load it on Internet Explorer even errors are much more. Please find attached pictures.
Thanks

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#133044 Copied Theme version: 3.0.2

Jack Richardson

Support staff

July 11, 2016 at 09:32

Hello,

Please provide us with WP Dashboard and FTP credentials in private content.

Best regards,
Jack Richardson.

#133110 Copied

Ivaylo

Participant

July 11, 2016 at 23:21

Hi , please find attached credentials in private content.

Thanks

Please, contact administrator
for this information.

#133251 Copied Theme version: 3.0.2 WooCommerce version: 2.6.2

Jack Richardson

Support staff

July 12, 2016 at 10:37

Hello,

As I see the font is loading in Rev Slider plugin http://prntscr.com/brvfey.
Remove it if you don’t use this font as it’s deprecated.

Please clarify how we can replicate the issue with custom fields.

Best regards,
Jack Richardson.

#133285 Copied

Ivaylo

Participant

July 12, 2016 at 17:00

Hi there, thanks for getting back to me. Yeah i though that Rev Slider is causing this problem but you are right i might just remove it then. Well my issue with custom fields is that I want to add products using WP ALL Import for example hover image and size guide ( this are custom fields from the template Legenda) for all the products. But when I use WP all import to add them , they don’t appear in the drop down menu (so no option for me to add them in one go- manually is time taking). I hope my explanation is clear enough for you to resolve my issue and for me to be able to import size guide and hover image in one go using the plugin.

Regards
Ivo

#133338 Copied

Eva Kemp

Participant

July 12, 2016 at 19:56

Hello,

Unfortunately you have to add hover image and size guide image for each product in the product editor:
http://prntscr.com/bs2lm1
Sorry, but there is no bulk edit for these options.

Regards,
Eva Kemp.

#133351 Copied

Ivaylo

Participant

July 12, 2016 at 21:10

Hello,

This sounds really painful.. you can imagine adding size guide and hover images to hundreds or thousands products. I don’t get it, size guide, hover image,Mark product as “New”, etc are all 8theme additional product options which have their own custom fields name or id. Have a look at image 2 : if you use WP ALL Import you have an option to select new product and to chose value “yes” or “no” and to assign it to all products you importing. Image 3 : as i mentioned before in this drop down list the options i am talking about are not there but any other ones from the custom fields appear.
Normally the wp all import plugin automatically picks all the custom field id’s or names but how come these two are not visible?

Regards
Ivo

Please, contact administrator
for this information.

#133360 Copied

Eva Kemp

Participant

July 13, 2016 at 08:15

Hello,

We don’t guarantee full compatibility of 3rd-party plugins with the theme. We can’t test all plugins as there is huge amount of them.
Unfortunately you have to add size guide and hover image manually in this case.

Please take our apologies.

Regards,
Eva Kemp.

#133384 Copied
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