Custom Contact Form - by Brockway - on WordPress WooCommerce support

Hello,

In this case we recommend you to contact the authors of “Contact Form 7” plugin. They should provide you with the correct code to align form fields and fix the issue with “Message” box border color. Please understand that we didn’t create this plugin and we don’t know what exact customization is used there. We can only assist you on our contact form customization, but not for 3rd-party plugins. So the plugin authors should give you proper css code and other answers to your queries.

Thank you for understanding.
Regards,
Eva Kemp.

Hello,

Please take our apologies, but as I said before we don’t customize 3rd-party plugins.

you claim before sell that you will supporting me with contact form 7

I didn’t tell you that we would support “contact form 7” for you, I just told you that it’s compatible with the theme. Saying “compatible” I meant it works properly, without any errors and emails are sent successfully. I didn’t mean we would customize the whole plugin and change its design for you. This is beyond our support scope.
Please understand that in this case you have to contact the plugin author and ask them for all customizations you need.

We are not developers of this plugin and we can’t know its exact configuration. I provided you with the code basing on css classes I found via “Inspect element” tool which I wrote you about in the previous posts. More detailed information how to align the form you can find at plugin developers.
We can only provide support for the elements that are implemented in our theme and there are some issues or errors in their work with the theme. But if you’re trying to customize 3rd-party plugin you have to refer to that plugin author.
I hope you’ll understand me.

Thank you.

Regards,
Eva Kemp.

Hello,

You can ask for refund at Envato:
https://help.market.envato.com/hc/en-us/requests/new?ticket_form_id=37840

Regards,
Eva Kemp.

Hello,

You can change border color with this css code:

div.wpcf7-mail-sent-ok {
    border: 2px solid #398F14;
}

Replace this color value #398F14 with yours.
Or you can remove border with this code in custom.css:

div.wpcf7-mail-sent-ok {
    border: none;
}

Regards,
Eva Kemp.