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  goran

  Participant

  August 13, 2020 at 07:36

  Now I have a more serious problem. The theme Customizer remains stuck when loading. Only the loader animation is displayed on the white screen, but it does not seem to load the content page completely. How do I fix the problem?

  #247567 Copied Theme version: 6.39 WooCommerce version: 4.3.2

  2 Answers

  

  Rose Tyler

  Support staff

  August 13, 2020 at 07:45

  Hello,

  Go to Dashboard > Updates > click “Check again” button to get new versions of the theme and core plugin. Update XStore theme and XStore core plugin to versions 6.3.9.1 and 2.3.9.1. Clear cache and check then.

  Regards

  #247571 Copied
  

  goran

  Participant

  August 13, 2020 at 08:35

  Your advice has fixed the problem. Thank you very much.

  #247583 Copied