Currency is not changing for some of the products once I change it from the widget

This topic has 5 replies, 2 voices, and was last updated 3 months, 2 weeks ago ago by Plethora

  • Avatar: Plethora
    Plethora
    Participant
    August 19, 2025 at 14:02

    after changing the currency, let’s say AED – EUR, the currency is changing, but after auto pagination, there is still the old currency visible for the newly loaded products

    Files is visible for topic creator and
    support staff only.
    4 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 19, 2025 at 16:13

    Hello @Plethora,

    We have reviewed and replicated the same procedure on our end but were unable to reproduce the currency-related issue. For your reference, we have attached a video demonstrating our results.

    Could you kindly test the process using different browsers or devices to see if the issue persists?

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Plethora
    Plethora
    Participant
    August 20, 2025 at 06:46

    The issue is reproduced. change the currency after scrolling the page.

    also, i am unable to download the video.

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Plethora
    Plethora
    Participant
    August 20, 2025 at 08:36

    The issue seems with wprocket. I will check into this, thanks for your support.

    Avatar: Plethora
    Plethora
    Participant
    August 20, 2025 at 08:36

    Thanks for the support! My topic “currency is not changing for some of the products once I change it from the widget” has been successfully resolved.

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The issue related to '‘currency is not changing for some of the products once I change it from the widget’' has been successfully resolved, and the topic is now closed for further responses

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