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Css keys undefined in et_core plugin – error with the template artmaxy

This topic has 4 replies, 2 voices, and was last updated 4 days, 11 hours ago ago by Jack Richardson

cyrille

Participant

August 10, 2026 at 18:10

Hello,

I installed twice the artmaxy template and I get multiple css error as yiu can see on the attached picture.
How can I fix it ?

thanks

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3 Answers

Jack Richardson

Support staff

August 11, 2026 at 06:18

Hello @cyrille,

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Kind regards, Jack Richardson
The 8theme’s team

#473036 Copied

cyrille

Participant

August 19, 2026 at 12:17

Hello Jack,

sorry for the delayed reply.
I set up an online development environment to give you FTP access, but I can’t reproduce the issue I’m experiencing on my laptop with Locale.
I think the ticket can be closed.
Thanks.
kind regards
Cyrille

#474071 Copied

Jack Richardson

Support staff

August 19, 2026 at 13:34

Hello @cyrille,

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind regards, Jack Richardson
The 8theme’s team

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