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Cross sale dont show in basket - by Commotive

This topic has 4 replies, 2 voices, and was last updated 7 years, 2 months ago ago by Rose Tyler

  • Avatar: Commotive
    Commotive
    Participant
    January 23, 2017 at 10:21

    Hello

    I have added a cross sale product in WooCommerce, but it dont show up in the basket / check out. Can you help ?

    Best regards
    Lars

    Please, contact administrator
    for this information.
    #152768 Copied Theme version: 2.8 WooCommerce version: 2.6.13
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 23, 2017 at 14:12

    Hello,

    Could you please try to disable all 3-rd party plugins, to add Cross-sells http://prntscr.com/dz8qud and then check.

    Regards,
    Rose Tyler.

    #152801 Copied
    Avatar: Commotive
    Commotive
    Participant
    January 23, 2017 at 14:40

    I have now deaktivated all plugins exept WooCommerce and WPBakery Visual Composer. Still dont show the cross sell product at chack out.

    Please, contact administrator
    for this information.
    #152804 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 23, 2017 at 14:55

    Hello,

    I’ve just checked your website and saw that it works correctly http://prntscr.com/dz9bx7
    Please clear browser cache and check.

    Regards,
    Rose Tyler.

    #152805 Copied
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