Cross Browser Issues - by Jamie - on WordPress WooCommerce support

This topic has 9 replies, 2 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

  • Avatar: Jamie
    Jamie
    Participant
    March 3, 2015 at 18:39

    I’m in the home stretch! We are really close to launching this new website and everybody (including the client) is really excited about it. I have had a tremendous amount of help from you guys so far and I need just a few more things and I’m done! Woohoo!

    1. In Mozilla Firefox the sidebar is doing this:

    http://edgewater.infocus-llc.com/wp-content/uploads/2015/03/Screen-shot-2015-03-03-at-10.19.08-AM.png

    instead of this (google chrome):

    http://edgewater.infocus-llc.com/wp-content/uploads/2015/03/Screen-shot-2015-03-03-at-10.19.34-AM.png

    2. In Safari the sidebar text is doing this:

    http://edgewater.infocus-llc.com/wp-content/uploads/2015/03/Screen-shot-2015-03-03-at-11.32.12-AM.png

    instead of this (google chrome):

    http://edgewater.infocus-llc.com/wp-content/uploads/2015/03/Screen-shot-2015-03-03-at-11.32.35-AM.png

    Chrome and Internet Explorer 11 look fantastic though! if there’s anyway you can help me with these two small issues, I would greatly appreciate it! 🙂

    Hillary

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    March 4, 2015 at 18:42

    Hello,

    Please try to update theme and check the issue persists after that.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Jamie
    Jamie
    Participant
    March 5, 2015 at 16:52

    I did as you asked and the problem is still there. Next step?

    Avatar: Jamie
    Jamie
    Participant
    March 9, 2015 at 15:02

    I still have not received a response on these issues. Is there anything you can do to help? We are trying to launch the site before the end of the week.

    Avatar: Jamie
    Jamie
    Participant
    March 10, 2015 at 15:52

    We are trying to launch this site but without the cross browser issues resolved I can’t show it to our client. Is there any way I can get some help or do I have to start a new topic?

    Avatar: Jamie
    Jamie
    Participant
    March 11, 2015 at 18:44

    I still need an answer to these cross browser issues.

    Avatar: Eva
    Eva Kemp
    Support staff
    March 11, 2015 at 20:23

    Hello,

    Sorry for a delay.
    We’re investigating it.
    We’ll let you know as soon as possible.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Jamie
    Jamie
    Participant
    March 12, 2015 at 16:03

    Thank you!

    Avatar: Eva
    Eva Kemp
    Support staff
    March 13, 2015 at 09:26

    Hello,

    The issue in Firefox browser has been fixed. Please check from your side.
    What Safari version are you using? We don’t see any problems there.

    Thank you.
    Regards,
    Eva Kemp.

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