CrocoBlock Smart Filters with xStore Product archive

This topic has 2 replies, 2 voices, and was last updated 2 months, 1 weeks ago ago by Rose Tyler

  • Avatar: Mohamed Katr
    Mohamed Katr
    Participant
    May 10, 2024 at 14:15

    We tried to use CrocoBlock Smart Filters with your xStore theme archive product, but its not working.

    Kindly advise how it can work

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2024 at 14:57

    Hello, Mohamed Katr,

    Thank you for reaching out to us.

    We do not give a guarantee for full theme compatibility with all existing 3rd party plugins, and we can not provide support for such plugins. Sometimes, but not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.
    Should you require customizations, we invite you to submit a request through our customization panel at the following link: https://www.8theme.com/account/#etheme_customization_panel. Please be aware that customization services will incur additional charges.

    Best Regards,
    8Theme’s Team

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