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Critical Issue: Services Pages Returning 503 Error or Broken Layout

This topic has 15 replies, 3 voices, and was last updated 1 month ago ago by Samir Malik

khurram virk

Participant

February 4, 2026 at 14:25

Dear Sir,

Good Day To You.

I am facing a critical issue on my Elementor-based website, askasolution.com. While the homepage and other pages are working correctly, all “Services” pages are failing to load.

Here is the sequence of events and troubleshooting steps I have taken:

PHP 8.2: The Services pages throw a 503 Service Unavailable error.

503 Error Screenshot: https://snipboard.io/P8gNsd.jpg

List of Services Pages: https://snipboard.io/ATleuZ.jpg

Attempted Fix (Update to PHP 8.3): When I updated to PHP 8.3, the 503 error disappeared, but the pages rendered with a completely broken layout/design.

Broken Layout Screenshot: https://snipboard.io/ytDXpZ.jpg

DNS Change: I switched DNS from Cloudflare to Hostinger, but the pages continued to show the broken layout (same as the PHP 8.3 result).

Environment: All my themes, plugins, and WordPress core are fully updated, and WP-Rocket is deactivated currently.

I have currently at PHP 8.3 (returning services pages broken layout). Kindly help me resolve this conflict so the pages load correctly.

I have provided error logs of aska solution in PCA.

Thank you.

Please, contact administrator
for this information.

#465375 Copied

14 Answers

Jack Richardson

Support staff

February 4, 2026 at 16:54

Hello @khurram virk,

Could you please test whether the issue persists after downgrading the PHP version to 8.1.x or lower? Additionally, we would like to investigate the issue further, but we require the correct wp-admin access to do so. Please provide the access details in the private area.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
Jack Richardson
The 8Theme Team

#465393 Copied

khurram virk

Participant

February 4, 2026 at 21:49

Admin Access Credentials Are Provided In PCA

Please contact administrator
for this information.

#465412 Copied

Jack Richardson

Support staff

February 5, 2026 at 11:39

Hello @khurram virk,

Thank you for providing us with the wp-admin access.

To determine the cause of the error, we need to enable debugging in your wp-config.php file on the server. Therefore, we kindly request FTP access as well.

Using the temporary wp-admin credentials, we found that the possible reason for the errors on these pages may be related to heavy or infinite content loading, as indicated in the WooCommerce error logs: https://prnt.sc/CDtFLGNRCvYX and https://prnt.sc/dp44t137VP3s. This issue might occur when one widget on the page triggers another widget to load, creating deeper loops.

Do you use any specific widgets on these pages from third-party plugins? If so, could you please temporarily disable those plugins and check whether the page loads correctly?

Best regards,
Jack Richardson
8Theme Team

#465439 Copied

khurram virk

Participant

February 5, 2026 at 13:35

Dear Sir,

Good Day To You.

Thank you for your response.

I have added the FTP access details in the Private Content Area (PCA) as requested.

Regarding your question about widgets: The entire website is built using XStore and Elementor. I am not using any complex third-party widgets on these specific pages; they primarily use native XStore elements and standard Elementor widgets.

Please proceed with the debugging using the provided FTP access.

Thank you.

Please contact administrator
for this information.

#465448 Copied

Jack Richardson

Support staff

February 5, 2026 at 14:09

Hello @khurram virk,

Could you please check whether the FTP access you provided is correct? We are currently encountering connection errors (details attached in the private area).

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#465454 Copied

khurram virk

Participant

February 5, 2026 at 15:25

Now Check Credentials In PCA

Please contact administrator
for this information.

#465460 Copied

Jack Richardson

Support staff

February 5, 2026 at 18:03

Hello, khurram virk

To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.

They will update you as soon as possible, and we’ll make sure to keep you posted. If you have any additional details that might help, feel free to reply here.

Thank you for your cooperation!

Best Regards,
The 8Theme Team

#465468 Copied
Samir Malik

Support staff

February 5, 2026 at 20:07
Hello,

Could you please contact your hosting support and ask them to increase the two values below to be greater than 0?

https://prnt.sc/RjaNPLl6InLI

zend.max_allowed_stack_size = 67108864 # 64MB (very generous) zend.reserved_stack_size = 4194304 # 4MB

Best regards,
8Theme Team
#465482 Copied
khurram virk

Participant

February 6, 2026 at 13:07

Dear Sir,

Good Day To You.

Thank you for the instructions.

I have updated the zend.max_allowed_stack_size and zend.reserved_stack_size values as requested. I implemented these changes directly through my .htaccess file.

Could you please verify if the values are now reflecting correctly on your end and proceed with the troubleshooting?

Thank you.

#465527 Copied

Samir Malik

Support staff

February 9, 2026 at 06:44

Hello,

Please contact your hosting support to request the modification of these values, as they cannot be changed through the .htaccess file.

You can review the current values here: https://askasolution.com/info.php

Best regards,
8Theme Team

#465599 Copied

khurram virk

Participant

February 9, 2026 at 17:04

I have spoken with my hosting support team regarding your request. They have informed me that the zend.max_allowed_stack_size and zend.reserved_stack_size values cannot be changed on my current hosting plan.

Since I am unable to modify these specific server values, could you please provide an alternative solution or workaround to resolve the issue?

#465651 Copied

Samir Malik

Support staff

February 10, 2026 at 07:34

Hello,

In this case, could you please switch back to PHP 8.2 instead?

Please let us know how it goes.

Best regards,
The 8Theme Team

#465671 Copied

khurram virk

Participant

February 10, 2026 at 09:14

Dear Sir,

Good Day To You.

I have switched the PHP version back to 8.2 as requested.

However, as I mentioned in my initial message, running on PHP 8.2 causes the Services pages to show a 503 Service Unavailable error.

Could you please check the website now and investigate the cause of this 503 error?

Thank you.

#465691 Copied

Samir Malik

Support staff

February 10, 2026 at 16:09

Hello,

The error logs indicate that the issue is still related to the Zend configuration:

2026-02-10T07:41:11+00:00 Critical Uncaught Error: Maximum call stack size of 8339456 bytes (zend.max_allowed_stack_size - zend.reserved_stack_size) reached. Infinite recursion? in /home/u254413443/domains/askasolution.com/public_html/wp-includes/shortcodes.php:393

In this case, we recommend contacting the expert technical team of your hosting provider. They will be able to determine the appropriate PHP version for your website.

Alternatively, you may consider switching to a different hosting provider.

Best regards,
8Theme Team

#465770 Copied
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