Critical error upon clicking on breadcrum on product page.

This topic has 3 replies, 2 voices, and was last updated 3 months ago ago by Adeel

  • Avatar: Adeel
    Adeel
    Participant
    September 3, 2025 at 13:29

    Critical error upon clicking on breadcrum on product page.

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    2 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    September 3, 2025 at 14:10

    Hello,

    Thank you for reaching out to us.

    Please enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction and what needs to be fixed.

    Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Warm Regards,
    The 8Theme Team

    Avatar: Adeel
    Adeel
    Participant
    September 3, 2025 at 16:27

    Thanks for the support! My topic “Critical error upon clicking on breadcrum on product page.” has been successfully resolved.

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The issue related to '‘Critical error upon clicking on breadcrum on product page.’' has been successfully resolved, and the topic is now closed for further responses

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