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Critical error in single categori page – urgent

This topic has 2 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Alex Carter

  • Avatar: Mirko
    Mirko
    Participant
    June 6, 2025 at 07:01

    hello, can you by any chance help me and tell me why ONLY if I go to the WALL ART category, does it give me an error? I just can’t understand what it could be.

    https://test.digimatica.net/bluebianca/product-category/casa/wall-art/

    Can you kindly help me? urgent thanks!

    Mirko

    Please, contact administrator
    for this information.
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    #446540 Copied
    1 Answer
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 6, 2025 at 07:04

    Hello,

    Thank you for reaching out to us.

    Please enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction and what needs to be fixed.

    Then provide us with FTP access via the private content area.
    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Thank you for your cooperation.

    Warm Regards,
    The 8Theme Team

    #446541 Copied
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