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Create New account in the header area - by bofn2018

This topic has 17 replies, 3 voices, and was last updated 5 years, 6 months ago ago by Olga Barlow

bofn2018

Participant

May 18, 2020 at 16:56

Hello, If I want to create a new account in the header area and use a name that is already in use, then it does not report and redirects me to the contact page. What can I do here?

Please, contact administrator
for this information.

#237744 Copied Theme version: 7.3.7

16 Answers

Olga Barlow

Participant

May 19, 2020 at 00:41

Hello,

Are you talking about popup login form, right? Could you, please, provide us with FTP access to check the issue in more detail?

Regards

#237809 Copied

Olga Barlow

Participant

May 19, 2020 at 08:35

Hello,

Check now. We were able to fix issues without FTP.

Regards

#237818 Copied

bofn2018

Participant

May 19, 2020 at 12:06

Hello the FTP access is in the privat area. Thank you

Please contact administrator
for this information.

#237862 Copied

Olga Barlow

Participant

May 19, 2020 at 13:39

Hello,

Sorry, did you check the registration? I posted the message that we fixed the issue. Do you still have it?

Regards

#237882 Copied

bofn2018

Participant

May 20, 2020 at 22:57

Hello Olga, the issue is fixed now thank you. But now is an other issue. In the area Instagram Feeds Shows The products which is in the shopping cart.

#238162 Copied

John Holden

Participant

May 21, 2020 at 05:03

Hi,

Please send me the screenshot of issues.

Regards,
Hung PD

#238176 Copied

bofn2018

Participant

May 21, 2020 at 20:50

how i can send a screenshot? there is no possibility to attach a screenshot

#238304 Copied

John Holden

Participant

May 22, 2020 at 06:16

Hi,

You can upload here https://prnt.sc/

Regards,
Hung PD

#238319 Copied

bofn2018

Participant

May 25, 2020 at 17:35

Hi, ok i have uploaded.
prnt.sc/slm57h

#238727 Copied

Olga Barlow

Participant

May 26, 2020 at 14:46

Hello,

Fixed. Check now.

Regards

#238811 Copied

bofn2018

Participant

May 27, 2020 at 02:42

Hello Olga, it’s fixed. Thank you very much.

The Instagram feeds have a bug too on my webpage. Sometimes shows the latest posts but mostly don’t show. Can u help me for this problem too?

#238902 Copied

Olga Barlow

Participant

May 27, 2020 at 16:22

Hello,

I suppose that this issue could be related to cache plugin settings you have http://prntscr.com/sough5 That option caches the widgets (Instagram in your case). Try to disable that option and check if it helps. Let me know about the results.

Regards

#238991 Copied

bofn2018

Participant

May 28, 2020 at 08:50

At the homepage it’s still the same but on the product page the Instagram feeds are visible.

#239074 Copied

Olga Barlow

Participant

May 28, 2020 at 10:19

Hello,

You added tag to show photos http://prntscr.com/spaeg4 But there are no images with such tags, so you did not have any feeds.
I have removed the tag to show the images by the user and it works fine even with that cache option enabled.

Regards

#239090 Copied

bofn2018

Participant

May 29, 2020 at 18:22

Hi Olga, thank toy very much for this perfect Support. Habe a nice day

#239261 Copied

Olga Barlow

Participant

May 29, 2020 at 23:15

Hello,

Glad to hear that problem has been resolved.
If you have a quick minute we always appreciate a 5-star rating on our theme!
https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546
Your feedback is the motivation to improve our work and services.

Regards

#239278 Copied
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