Create an account in checkout - by marlinda

This topic has 11 replies, 2 voices, and was last updated 6 years, 7 months ago ago by Rose Tyler

  • Avatar: marlinda
    marlinda
    Participant
    August 22, 2017 at 14:49

    Hi

    I just updated the theme and I notice that the “Create an account” box in checkout is not followed by a “choose password” box (I don’t have it set to create pw automatically). If I refresh the page I can breifly see the password box, and then it’s gone again.

    Many thanks
    Linda

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 23, 2017 at 07:41

    Hello,

    Please provide a screenshot for better understanding and check your settings in WooCommerce > Settings > Checkout / Accounts.

    Regards

    Avatar: marlinda
    marlinda
    Participant
    August 23, 2017 at 07:53

    Hi

    Here is a screenshot:
    https://www.dropbox.com/s/k0c0vkcinls48z3/Account.JPG?dl=0

    I’ve already checked the settings as and they look ok.

    Kind regards
    Linda

    Avatar: marlinda
    marlinda
    Participant
    August 23, 2017 at 08:40

    Urgent!
    See private

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 23, 2017 at 08:50

    Please try to add this code in custom css:

    .checkout .create-account input[type="checkbox"] {
        margin-top: 5px;
    }

    Regards

    Avatar: marlinda
    marlinda
    Participant
    August 23, 2017 at 11:19

    Thank you, it looks good at first sight but then it disappears. Really strange…
    Plese have a look from your end if the same happens to you.

    Login details in private in case you need it.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 23, 2017 at 13:14

    Hello,

    I’ve checked your site http://prntscr.com/gc1ppz
    Please help me to recreate the issue. What browser do you use for testing?

    Regards

    Avatar: marlinda
    marlinda
    Participant
    August 23, 2017 at 13:37

    Ahhh it’s Safari!

    I was logged in to Chrome, so I used Safari to check.
    When I log out from Chrome and check it looks ok, so it’s only in Safari that it doesn’t work.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 23, 2017 at 13:54

    Do you use new version of Safari? Even in Safari browser, I do not see the problem.

    Regards

    Avatar: marlinda
    marlinda
    Participant
    August 23, 2017 at 14:17

    I think I have the newest version for windows; 5.1.7. But if you don’t see the problem and if it works in Chrome I think it’s good enough. Thank you for all your help!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 23, 2017 at 14:19

    You’re welcome!
    Feel free to ask if you need any help.

    Regards

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