Crashed page - by diorex - on WordPress WooCommerce support

This topic has 5 replies, 3 voices, and was last updated 8 years, 2 months ago ago by Eva Kemp

  • Avatar: diorex
    diorex
    Participant
    January 25, 2016 at 15:35

    Hello,

    Today after I’ve been updating some tutorials, my site went down completely.
    It is blank – both front end and back end (wp-admin)
    Please help or suggest where to get help.

    Thank you,

    diorex

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    January 25, 2016 at 15:52

    Hello,

    As I see your site got ‘500 Internal Server Error’.
    You need to contact your hosting provider support regarding this issue as it’s related to server configuration.

    Regards,
    Robert Hall.

    Avatar: diorex
    diorex
    Participant
    January 25, 2016 at 15:54

    I am gettin and info:
    “This site cannot be accessed.
    Disconnect Site” together with red exclamation mark when I am entering my wordpress.com account where I have access to my pages on wordpress.

    Please help me solving it

    Thank you

    diorex

    Avatar: diorex
    diorex
    Participant
    January 25, 2016 at 15:54

    Hello Robert,

    I will try

    Thank you

    diorex

    Avatar: Eva
    Eva Kemp
    Support staff
    January 25, 2016 at 17:17

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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