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Coupon Error message is not visible in the checkout page

This topic has 2 replies, 2 voices, and was last updated 1 years ago ago by Tony Rodriguez

Ritik Kumar

Participant

April 6, 2023 at 07:35

When we enter expired or invalid coupon code it does not show any error message but when we apply right coupon code it shows success message please fix this please when code it expired or invalid.

Please, contact administrator
for this information.

#352472 Copied Theme version: 9.1 WooCommerce version: 7.5.1

1 Answer

Tony Rodriguez

Support staff

April 6, 2023 at 08:11

Hello, @Ritik Kumar,

We have identified that the issue you are facing is due to the Custom CSS code that you have added to your site to hide the WooCommerce error messages. We have commented out the Custom CSS code as shown in the screenshot provided (https://postimg.cc/2L1KH5m8), which has resolved the issue (https://postimg.cc/yWTXDRqm).

Please clear your browser cache and check your site again.

Best Regards,
8Theme’s Team

#352476 Copied
Tagged: best, checkout, coupon, error, selling, themes, woocommerce
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