Cosplay webshop - by irish - on WordPress WooCommerce support

This topic has 65 replies, 4 voices, and was last updated 6 years, 7 months ago ago by Rose Tyler

  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 31, 2017 at 15:43

    Hello,

    1. Please add this code in Custom CSS:

    .header-type-8 .menu-wrapper .languages-area li {
        display: inline-block;
        margin-right: 5px;
    }

    2. Add this code in page custom css http://prntscr.com/e2p08r

    input[type=submit] {
        background-color: green;
    }
    input[type=submit]:hover {
        background-color: red;
    }

    3-4. Please read more in documentations:
    https://www.8theme.com/demo/docs/royal/index.html#!/1_how_to_translate 21.2 Translation theme with WPML section.
    https://wpml.org/documentation/

    Regards,
    Rose Tyler.

    Avatar: irish
    irish
    Participant
    February 1, 2017 at 10:39

    Hello Rose,

    Yes i know how to translate it but everytime i have problems with it with my webshops… 🙁
    Okay, uploaden the MO. and PO. files and put the $locale=’de_DE’; in the wp.config. Nothing happend…

    For example: the “Cart” have to be translated to “Winkelwagen” according to the PO files…

    Avatar: irish
    irish
    Participant
    February 2, 2017 at 13:54

    Hey Rose or other agent,

    1. Why do i have 2 files in theme file like: Royal and Royal_Theme_v2.8 ??
    2. For free shipping i read on google that i have to put this code in functions.php in the theme folder. I did that to the royal folder but nothing happens 🙁

    function my_hide_shipping_when_free_is_available( $rates ) {
    $free = array();
    foreach ( $rates as $rate_id => $rate ) {
    if ( ‘free_shipping’ === $rate->method_id ) {
    $free[ $rate_id ] = $rate;
    break;
    }
    }
    return ! empty( $free ) ? $free : $rates;
    }
    add_filter( ‘woocommerce_package_rates’, ‘my_hide_shipping_when_free_is_available’, 100 );

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 3, 2017 at 08:17

    Hello,

    Sorry for a delay.
    Please provide FTP credentials in Private Content, also, specify the path to your wp installation where this theme is installed.
    2. It requires additional customization in php files which is beyond our basic support scope.
    If you have the required skills you may try to change it yourself.

    Regards,
    Rose Tyler.

    Avatar: irish
    irish
    Participant
    February 8, 2017 at 07:58

    Hi Rose,

    1. About point 2; i get that but it’s about the function.php file of YOUR theme. And also really strange but we have 2 theme files in our Wp-content file; Royal and Royal_Theme_v2.8. What about that? Is that the reason we cannot add a file at the function.php? The code we want to add is to have free delivery first at the checkout page.

    2. See cart page (www.studio-xpoos.nl); When clicking on “calculable sending costs”, there is showing a total black button. How can i change the background color and font color?

    Avatar: irish
    irish
    Participant
    February 8, 2017 at 15:43

    Hi!

    Hope you can help me because tomorrow we are going live, oehoe 🙂

    See shop page-> In Dutch are all the products gone. Also a shortcode from Woocommerce does not help… Any idea?

    Avatar: Eva
    Eva Kemp
    Support staff
    February 9, 2017 at 16:19

    Hello,

    1. We can’t know why you have 2 folders for royal theme. As I told you in the other topic “Royal” folder is the old version of the theme. Now you have Royal_v2.8 version activated. So you can remove “royal” folder and keep “Royal_v2.8”.

    2. I don’t see the text “calculable sending costs” on Cart page http://storage4.static.itmages.com/i/17/0209/h_1486653478_8536311_3119069691.jpeg .
    Please clarify how to replicate it.

    3. As I see products are shown http://storage2.static.itmages.com/i/17/0209/h_1486653557_8220071_292e7bdd20.jpeg .

    Regards,
    Eva Kemp.

    Avatar: irish
    irish
    Participant
    February 9, 2017 at 16:28

    Hi Eva,

    1. Okay understand! But i have a question then for both webshops; Above € 50,- the shipping is free. You’ll see the options in checkout page BUT we want to ONLY have the “free shipping” option. Now you have to have to add this, but that’s not really client friendly ;). Hopefully you have the solution.
    Before the new version of Royal we added the code in previous post at functions.php but now it does not works at the new Royal file.

    2. I think that’s because you’r working from Ukraine. Can you select maybe Netherlands or Belgium or something. there we added shipping costs. You get then a link with “calculate shipping cost”. When clicking on that you’ll see the black button :).

    3. Yes, i see it too. Uhm magic webshop 😉

    4. Do you maybe have any idea why Google Maps is not showing at this: https://cosplayclues.nl/event-location/icoontheather/ ?

    5. See footer: How can i make all text from the Mailchimp Widget: White?
    Do you now why the last 2 columns not have a white stripe anymore?

    6. See footer on mobile: How can i get all social icons next to eachtother??

    Thanks!!

    Avatar: Eva
    Eva Kemp
    Support staff
    February 9, 2017 at 17:21

    Hello,

    1. I’ve added the code in functions.php file for this site cosplayclues.nl and only free shipping method is available:
    http://storage2.static.itmages.com/i/17/0209/h_1486657234_6511711_2b27be4383.jpeg
    Clear browser cache and check.

    2. Add this code in Global Custom CSS:

    .woocommerce-shipping-calculator button {
     color: white !important;
     background-color: grey !important;
    }

    4. You need add API key in Ultimate > Google Maps. Read more information here https://docs.brainstormforce.com/how-to-create-google-api-key-in-order-to-make-the-google-map-element-work/ .

    Regards,
    Eva Kemp.

    Avatar: irish
    irish
    Participant
    February 9, 2017 at 17:26

    Eva, did i ever say that your support is great :D.
    As you know i/we build a lot of shops with your theme and i also recommend it to our colleagues. They are also very very happy with it!
    After al this thousand questions we have a great CSS style sheet we can use it for the next shops :D.

    Okay, hopefully last questions about this one:

    1. See footer: How can i make all text from the Mailchimp Widget: White?
    Do you now why the last 2 columns not have a white stripe anymore?

    2. See footer on mobile: How can i get all social icons next to eachtother??

    Avatar: Eva
    Eva Kemp
    Support staff
    February 9, 2017 at 17:41

    Hello,

    1. Please add this css code:

    .main-footer .widget-title span, .main-footer .mc4wp-form-fields label {
       color: white !important;
    }

    Add two last columns as custom sidebars in Appearance > Widgets and then add them to your footer via Widgetised Sidebar element in VC editor.

    2. Do the same actions as I described in this post https://www.8theme.com/topic/question-webshop-furniture/page/3/#post-154342

    I’ve added custom classes to your icon columns in static block http://storage8.static.itmages.com/i/17/0208/h_1486570532_1949177_2a50d48e12.jpeg and added this css code in Custom CSS for mobile:

    .custom_icon {
    width: 32% !important;
    float: left;
    }

    Thank you for your feedback!
    Much appreciated.

    Regards,
    Eva Kemp.

    Avatar: irish
    irish
    Participant
    February 10, 2017 at 16:03

    Hi Eva,

    1. yes i did, only the text are black in the footer. Can this be white?
    2. How can i change the background and font color of the mobile menu?

    Avatar: Eva
    Eva Kemp
    Support staff
    February 10, 2017 at 17:54

    Hello,

    1. Use this css code:

    .main-footer-1.text-color-default .wpb_heading {
       color: white !important;
    }

    2. Add this css code in Global Custom CSS:

    .et-mobile-menu li a, .mobile-nav-heading.close-mobile-nav {
      color: white !important;
    }
    .st-menu, .mobile-nav-heading.close-mobile-nav {
      background-color: red !important;
    }

    Regards,
    Eva Kemp.

    Avatar: irish
    irish
    Participant
    February 10, 2017 at 19:09

    Yeah great!

    Only the lines under the titles of the widgets of the footer are still black :(… sorry!

    2. Seems the code you gave me for the social icons in the mobile footer does not work. They are stil above each other in stead of next to each other

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 13, 2017 at 11:32

    Hello,

    Please, add this code in Custom CSS:

    .main-footer-1.text-color-default .wpb_heading {
        border-bottom: 1px solid white;
    }

    I’ve re-added “custom_icon” classes, please, check your footer icon now.

    Regards,
    Rose Tyler.

    Avatar: irish
    irish
    Participant
    February 22, 2017 at 09:20

    Hello,

    We have issues with the webshop, error 503. Hosting is good en checked everything. Now we added WP3 Caching plugin but we get a lot of error; website breaks and cart does not working well. I see this issues a lot in the forum with this theme.

    What can we do to speed up our website? Which caching plugin do you recommend for this theme with woo commerce?

    Avatar: Eva
    Eva Kemp
    Support staff
    February 22, 2017 at 17:51

    Hello,

    Our theme supports all the plugin option, but if you use Minify mode it should be Manual. Minify settings http://prntscr.com/cq3b7v

    To optimize CSS, JS, HTML use also Autoptimize plugin
    http://prntscr.com/cq37am

    To pass the “Eliminate render-blocking JavaScript and CSS in above-the-fold content”-rule use Above The Fold Optimization plugin
    http://prntscr.com/cq39gp

    Regards,
    Eva Kemp.

    Avatar: irish
    irish
    Participant
    August 20, 2017 at 11:30

    Hello,

    I have 1 question about my webshop.
    When clicking on “password lost” and filling in my mailadressen, i get a redirect to a 404 page.
    After that i get an email for reset the password, but the link isn’t working. I can not click on it.

    Can you help us with this? I couldn’t find the problem

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 21, 2017 at 08:35

    Hello, @irish,

    You may check this problem with Storefront theme (official WC theme) to be sure that problem relates to our theme or to default WordPress functionality.

    Regards

    Avatar: irish
    irish
    Participant
    August 21, 2017 at 08:41

    Hello!

    Yes, it’s in the theme. Before updating we didn’t have this issue. And i can’t find the problem where it is. Can you help me with this?

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