Core plugin issues, customization menu for SINGLE PRODUCTS BUILDER “TABS” is missing

This topic has 2 replies, 2 voices, and was last updated 11 months, 3 weeks ago ago by Rose Tyler

  • Avatar: imagem
    imagem
    Participant
    March 9, 2023 at 13:48

    Hi the custom tas 1 and 2 and also the single product custom tab is missing from the drag and drop menu of customization plugin.

    Could you please take a look?

    Thank you, I’m attaching admin access on the private area.

    https://prnt.sc/1tvPODX-zCcr

    print

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2023 at 16:08

    Hello, Imagem,

    Thank you for getting in touch with us.

    Please check the screenshot in the Private Content area and disable the mentioned plugin.

    Note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

    We hope this information is helpful.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
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