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Content demo render is wrong content, break layout

This topic has 7 replies, 3 voices, and was last updated 1 years ago ago by Andrew Mitchell

Quyen

Participant

November 23, 2024 at 14:10

I imported the Xstore theme to my website, and it’s okay. But when I added it to another website, the layout displayed was incorrect.

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#424832 Copied Theme version: 9.4.5

6 Answers

Quyen

Participant

November 23, 2024 at 14:11

The old website layout is correct

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for this information.

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Rose Tyler

Support staff

November 23, 2024 at 15:27

Hello, Quyen,

Thank you for reaching out to us.

Before proceeding with the import, please ensure that all third-party plugins are disabled. If this does not resolve the issue, we would be happy to assist you with the import process. In order to do so, we kindly request temporary wp-admin access.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme Team

#424848 Copied

Quyen

Participant

November 24, 2024 at 00:15

Help me check,
Best regards

Please contact administrator
for this information.

#424877 Copied

Quyen

Participant

November 24, 2024 at 06:36

Could you help me check this issue?

#424881 Copied

Rose Tyler

Support staff

November 24, 2024 at 08:39

Hello, Quyen,

We would like to inform you that we have disabled third-party plugins and successfully imported the demo content for your website. At your convenience, please review the setup and enable any plugins you require. Kindly keep in mind that adding additional plugins may slightly impact the site’s performance.
For example, Variation Swatches for WooCommerce plugin can be replaced by our built in functionality of variation swatches – https://youtu.be/LgzC4iK-j6A?feature=shared

Best regards,
8Theme Team

Please contact administrator
for this information.

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Andrew Mitchell

Support staff

November 25, 2024 at 08:39

Dear Quyen,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

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The issue related to '‘Content demo render is wrong content, break layout’' has been successfully resolved, and the topic is now closed for further responses

Content demo render is wrong content, break layout

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