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Contact page elements are broken, so not as same as that in Demo page

This topic has 9 replies, 3 voices, and was last updated 6 years, 4 months ago ago by Rose Tyler

GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

August 12, 2019 at 03:20

Hi,

I’m opening a new topic here, I bought xstore theme, this is my temperary website and this contact us page: http://144.208.71.24/~wwwlifebiotechco/contacts-corporate/
It got elements broken initially, i.e. no map showing, and no Contact form showing.

The demo page looks like this: https://xstore.8theme.com/demos/corporate/contact-us/ , so, the contact form is here but not showing in my same page…

Could you please advise the steps to fix these, much appreciated.

With thanks, Kevin

#218926 Copied Theme version: Latest Version 5.5 – August 07, 2019 WooCommerce version: Version 3.6.5

8 Answers

Olga Barlow

Participant

August 12, 2019 at 12:29

Hello,

1) Edit the Marker element and choose the coordinates instead of the location for your map http://prntscr.com/orkvye Also, don’t forget that Google Map shows the message “For development purposes only” because Google Maps is no longer free For more information, see: https://cloud.google.com/maps-platform/pricing/

2) You did not install and activated the Contact Form 7 plugin that’s why you don’t have the contact form. Go to Appearance > Install Plugins > Install and activate the Contact Form 7 plugin. Try to re-import the page again to import the form or provide Dashboard access and we’ll help you with this.

Regards

Regards

#218944 Copied

GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

August 13, 2019 at 02:19

Please see private content —>

Please contact administrator
for this information.

#218976 Copied

Olga Barlow

Participant

August 13, 2019 at 16:56

Hello,

1) Check the page now.

2) Disable parallax effect http://prntscr.com/os6gzm and mouse speed set to 0 if you don’t need the parallax effect on hover.

Regards

#219020 Copied

GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

August 14, 2019 at 03:01

Thank you so much !! Great help received !!

One more thing here, I have successfully have google map up-running in my contacts page http://144.208.71.24/~wwwlifebiotechco/contacts/, but with the map element, I seem can’t find the way to set default zoom level to display the map, would you please advise…? Thanks again !

#219070 Copied

GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

August 14, 2019 at 03:20

Also, for the shopping cart popup window, and for the checkout page , please see screeshot https://prnt.sc/osd4ir , the red line pointed item “yellow paypal button”, how can I remove it, as in the checkout page there is Paypay payment option there.

And I seem can’t find in the CMS, where to change the listed payment methods in above screeshot the green box section https://prnt.sc/osd4ir , I remember in the initial setup of the theme there was a procedure asked me setting this, but after that I can’t find such setting to make change e.g. reorder payment methods, or remove some of methods.

With thanks,
Kevin

#219072 Copied
Rose Tyler

Support staff

August 14, 2019 at 07:46
Hello,

Please create new topics for new questions.
1) All available options you can find in settings of the element – http://prntscr.com/osf7ku
2) Add this code in Theme Options > Custom CSS:

.product_list_widget #woo_pp_ec_button { display: none; }

3) This block relates to WooCommerce and additional plugins. Go to WooCommerce > Settings > Payments, and settings of additional plugins – http://prntscr.com/osfap3 http://prntscr.com/osfb0l

Regards
#219080 Copied
GoldWebs “悉尼网站制作专家” 澳洲金网

Participant

August 16, 2019 at 09:40

thank you so much, really appreciated for your excellent support here !!!

#219231 Copied

Rose Tyler

Support staff

August 16, 2019 at 09:42

You’re welcome!
This topic will be closed because issues are solved. Please kindly open up new tickets for additional questions.

Regards

#219232 Copied
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The issue related to '‘Contact page elements are broken, so not as same as that in Demo page’' has been successfully resolved, and the topic is now closed for further responses

Contact page elements are broken, so not as same as that in Demo page

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