Contact Forms Showing Server Error on Submission Across Website

This topic has 4 replies, 3 voices, and was last updated 3 hours, 53 minutes ago ago by Tony Rodriguez

  • Avatar: khurram virk
    khurram virk
    Participant
    December 9, 2025 at 18:53

    Dear Sir,

    Good day to you.

    I am facing an issue with all contact forms on my website. Whenever a visitor clicks on the Submit Inquiry button, the form does not submit and the following error messages appear:

    Your submission failed because of a server error.
    Your submission failed because of an error.
    Your submission failed because of a server error.
    Your submission failed because of an error.

    This issue is occurring on all contact forms across the website.

    📸 Screenshot of the error:
    https://snipboard.io/esDavw.jpg

    Kindly guide me on how to resolve this issue.

    Looking forward to your support.

    Thank you.

    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 9, 2025 at 19:26

    Hello @khurram virk,

    Thank you for reaching out to us.

    We appreciate you providing the details and screenshot of the issue. The error you are experiencing usually occurs due to incorrect configuration of the contact form or a conflict with another plugin.

    Please try the following steps:
    1. Ensure that your contact form plugin and theme are updated to their latest versions.
    2. Temporarily deactivate all third-party plugins except the contact form plugin and check if the issue persists.
    3. If the form works after deactivating other plugins, reactivate them one by one to identify the conflicting plugin.
    4. Clear your website and browser cache after making these changes.
    5. If the issue continues, please provide us with temporary admin access in a private message so we can investigate further.

    Additionally, we recommend you to check your server logs on your server and also check the recommendations from next articles:
    1/ https://wordpress.org/support/topic/not-receiving-form-submission-your-submission-failed-because-of-a-server-error/
    2/ https://elementor.com/help/server-errors/
    3/ https://wpdeveloper.com/contact-forms-not-sending-emails/

    Best Regards,
    Jack Richardson
    8Theme’s Team

    Avatar: khurram virk
    khurram virk
    Participant
    December 13, 2025 at 18:58

    Thanks for the support! My topic “Contact Forms Showing Server Error on Submission Across Website” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 13, 2025 at 18:58

    Dear khurram virk,

    We really appreciate your time and engagement within the WordPress & WooCommerce community

    Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

    Your input makes a real difference.

    Topic closed.
    The 8Theme Team

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The issue related to '‘Contact Forms Showing Server Error on Submission Across Website’' has been successfully resolved, and the topic is now closed for further responses

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