Contact form won't go the full width

This topic has 87 replies, 5 voices, and was last updated 7 years, 8 months ago ago by Eva Kemp

  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2016 at 11:01

    Hello,

    You’re welcome!
    In

    .page-id-22382 p:nth-child(1) { 
       text-align: center !important; 
    }

    Add: font-size: 19px !important;

    Also you can add this code for the text:

    .vc_row.wpb_row.vc_row-fluid h1 em {
      font-weight: 900 !important;
    }

    Regards,
    Rose Tyler.

    Avatar: Michaela
    Michaela
    Participant
    July 7, 2016 at 07:13

    Hello Rose,

    Unfortunately the above code didn’t work?? and can you be more specific as to where to paste it?

    Unfortunately the mobile text is still broken on mobile view:

    https://www.dropbox.com/s/v0tehpzhvoibttx/IMG_2290.jpg?dl=0

    And can you please help? my italic text is a lighter font weight in Google Chrome?

    https://www.dropbox.com/s/tqtkdqqnt5we26m/Screen%20Shot%202016-07-05%20at%206.48.03%20pm.png?dl=0

    I provided my login details in the original post – to have a look internally.

    Thank you.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 7, 2016 at 07:29

    Hello,

    I’ve added this code in Theme Options->Custom CSS. Clear browser cache and check the page now.

    .vc_row.wpb_row.vc_row-fluid h1 em {
      font-weight: 900 !important;
    }
    .page-id-22382 p:nth-child(1) { 
       font-size: 19px !important;
    }

    Regards,
    Rose Tyler.

    Avatar: Michaela
    Michaela
    Participant
    July 7, 2016 at 08:20

    Hello,

    Another white line has appeared above the footer as shown below. Can you help remove this:

    https://www.dropbox.com/s/3w61ybpc28blvap/Screen%20Shot%202016-07-07%20at%204.06.56%20pm.png?dl=0

    Thank you.

    Avatar: Michaela
    Michaela
    Participant
    July 7, 2016 at 08:25

    Hello,

    Thank you but have fixed the white space issue above.

    Thanks again.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 7, 2016 at 08:30

    Hello,

    You’re welcome!

    Regards,
    Rose Tyler.

    Avatar: Michaela
    Michaela
    Participant
    July 7, 2016 at 10:44

    Thank you Rose,

    The Google Chrome issue is fixed but still have an issue with the mobile view. Is it possible to space down ‘MOBILE: 0417 859 146’ so it sits below ‘JULIE WESTERIK’.

    https://www.dropbox.com/s/v0tehpzhvoibttx/IMG_2290.jpg?dl=0

    Thanks again.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 7, 2016 at 10:59

    Hello,

    I changed the font size. Please check now.

    Regards,
    Rose Tyler.

    Avatar: Michaela
    Michaela
    Participant
    July 12, 2016 at 14:16

    Hello,

    My ‘Slider Revolution’ stops when I scroll down on my home page. When I return to the top it stops mid way – I have three transitions between three images. Is there a setting I’ve missed to prevent this from happening?

    Please help?? I hope this can be fixed.

    Login details provided.

    Thank you 🙂

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    July 12, 2016 at 15:44

    Hello,

    Please clear browser cache and check slider now.

    Regards,
    Eva Kemp.

    Avatar: Michaela
    Michaela
    Participant
    July 19, 2016 at 09:04

    Hello,

    Just a quick question … I need to check the security settings in WordPress from hackers and scammers? Being a 4 and half (5 star) rating does this mean ‘Eight theme’ has strcit security settings?

    Also to reduce spam, I need a bot checker (blocker) on my forms. Does ‘Contact Forms’ provide this setting?

    Thank you.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 19, 2016 at 09:29

    Hello,

    Our theme code doesn’t have any vulnerabilities.
    Concerning security you can contact your hosting provider support.
    Also read these articles:
    https://www.siteground.com/tutorials/wordpress/wordpress_security.htm
    https://hostingfacts.com/how-to-secure-wordpress/
    https://www.sitepoint.com/tips-to-secure-wordpress/

    As for contact form, as I see you’re using Contact Form 7 plugin, then refer to this article how to add Captcha:
    http://contactform7.com/recaptcha/

    Regards,
    Eva Kemp.

    Avatar: Michaela
    Michaela
    Participant
    July 20, 2016 at 09:50

    Hello,

    I need to make the text and rollover of the mobile number and the email address a different colour, as shown below. I need the text to be white and the rollover pink? Can you please help with the right code?

    https://www.dropbox.com/s/4o2cmvab3p2fy2x/Screen%20Shot%202016-07-20%20at%205.32.10%20pm.png?dl=0

    Also my slider needs to be formatted to mobile view. My text isn’t breaking down as shown in the links. It needs to be set exactly like the desktop view. Can you help with the right code?

    https://www.dropbox.com/s/o5uu1yq43djuovc/IMG_2323.jpg?dl=0

    https://www.dropbox.com/s/h8h73vz8su11eg5/IMG_2324%20%281%29.jpg?dl=0

    Thank you so much.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    July 20, 2016 at 12:05

    Hello,

    Please use this code in Global Custom CSS section:

    .wpb_text_column a {
        color: white !important;
    }
    .wpb_text_column a:hover {
        color: pink !important;
    }

    I’ve changed slider settings for mobile layout:
    http://prntscr.com/bv700y

    Check it now.

    Regards,
    Eva Kemp.

    Avatar: Michaela
    Michaela
    Participant
    July 21, 2016 at 11:42

    Thank you.

    Unfortunately when I view on my mobile the text doesn’t stack like it does on my desktop. Can you please check this?

    And the image doesn’t show on the the first view or transition as shown below? Can please help me fix this issue.

    https://www.dropbox.com/s/o5uu1yq43djuovc/IMG_2323.jpg?dl=0

    Thanks again.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    July 21, 2016 at 11:49

    Hello,

    Slider is working fine on my side http://prntscr.com/bvmrty .
    What mobile device are you using?

    Regards,
    Eva Kemp.

    Avatar: Michaela
    Michaela
    Participant
    July 21, 2016 at 12:06

    Hello,

    I have used this code for the mobile view which has eliminated breaking in my copy.

    br{
    display: none;
    }

    Is there code for tablet which will fix the same issue.

    Nearly there. Thanks so much.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    July 21, 2016 at 12:46

    Hello,

    Please show a screenshot what you want to fix for tablet view.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Michaela
    Michaela
    Participant
    July 22, 2016 at 09:55

    Hello,

    The text breaks so I need to remove <br> on the ipad view similar to the code placed in the mobile CSS area such as:

    br{
    display: none;
    }

    Here is the link of broken text example:
    https://www.dropbox.com/s/yd5fndbgg1wbka3/IMG_0145.jpg?dl=0

    Below is an indication of the top menu which breaks down the ‘tradie registration’ menu item which I need to fix when it scrolls down on the home page – the next link is the preferred layout of the main menu bar:
    https://www.dropbox.com/s/yd5fndbgg1wbka3/IMG_0145.jpg?dl=0

    This is an example of the top main menu setting I would prefer:
    https://www.dropbox.com/s/7jcsvcsc4hjkix8/IMG_0146.jpg?dl=0

    Also below is a snaphot of desktop view and what I need the mobile slider banner to look like. The text is stacked above the buttons? Can you help.
    https://www.dropbox.com/s/f2pmcmvxxhgrd93/Screen%20Shot%202016-07-22%20at%205.51.03%20pm.png?dl=0

    Also on the mobile view the first image is blank as seen below, why is this happening?
    https://www.dropbox.com/s/o5uu1yq43djuovc/IMG_2323.jpg?dl=0

    These are my final tweaks I hope you can assist.

    Thank you.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 22, 2016 at 11:15

    Hello,

    I added the code to your Custom CSS.
    For text on the slide, see screenshot http://prntscr.com/bw2gko

    Regards,
    Rose Tyler.

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