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Contact form with unicode words - by Artem

This topic has 8 replies, 3 voices, and was last updated 11 years ago ago by Eva Kemp

  • Avatar: Artem
    Artem
    Participant
    May 20, 2014 at 14:35

    Hello! i have a problem with contact form. when i sent message from form, i recieve unreadable symbols.
    for example:
    Name: Артем
    Email: afedotov82@yandex.ru
    Message: тестАртем, <b>afedotov82@yandex.ru</b>

    how i can fix this problem for russian words?

    #4231 Copied
    7 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 20, 2014 at 14:58

    Hello,

    What theme version do you use? Could you please provide us with FTP and wp-admin access?

    Regards,
    Jack Richardson

    #4237 Copied
    Avatar: Artem
    Artem
    Participant
    May 20, 2014 at 15:04

    I use xmarket 1.7 . i can`t give admin access. but i can send any files from theme

    #4239 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 20, 2014 at 15:24

    Hello,

    Please send us shortcodes.php which is located at wp-content/themes/xmarket/code.

    Regards,
    Jack Richardson

    #4248 Copied
    Avatar: Artem
    Artem
    Participant
    May 21, 2014 at 06:56

    https://cloud.mail.ru/public/a201652421f0/shortcodes.php

    this is shortcodes.php

    #4343 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 21, 2014 at 09:33

    Hello,

    Replace your shortcode.php with new one from archive: https://www.8theme.com/wp-content/uploads/2014/05/shortcodes.zip .

    Regards,
    Jack Richardson

    #4412 Copied
    Avatar: Artem
    Artem
    Participant
    May 21, 2014 at 09:46

    thank you! all works!

    #4415 Copied
    Avatar: Eva
    Eva Kemp
    Participant
    May 21, 2014 at 10:33

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #4433 Copied
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The issue related to '‘contact form with unicode words’' has been successfully resolved, and the topic is now closed for further responses

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