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Contact Form not Working with Domain Email

This topic has 2 replies, 2 voices, and was last updated 8 years, 9 months ago ago by Eva Kemp

Breanne

Participant

July 29, 2015 at 04:25

Hello!

I have a domain email blank@pratcherdesign.com and the email works from any email service provider. However my issue is that when completing the contact form on my website, I do not receive email notifications if my email is set to receive notifications at blank@pratcherdesign.com. The contact form does work when set to blank@yahoo.com or blank@gmail.com. Can you tell me why this is and what is the solution?

Thanks!

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1 Answer

Eva Kemp

Support staff

July 29, 2015 at 13:12

Hello,

Did you check emails in Spam folder of your email account?
Also ask your hosting provider to check mail logs as there should be some notices why emails can’t be sent.

Thank you.
Regards,
Eva Kemp.

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Tagged: contact form, domain email, not working, seo friendly, woocommerce, wordpress
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