Our contact form on https://animalshop.dk/smagsproever/ receives entries, but does not send mail with these entries. It used to work perfectly.
We have tried switching from the form in Elementor to Contact Form 7 and further on to Gravity Forms. None of them work as we hoped for – and we can easily make it work on other sites – so it seems that it is a problem on the basic site.
Can you help me figuring out the problem?
Site URL: hidden Theme version: 7.2.3 WooCommerce version: 4.8.0
Content is visible for topic creator and support staff only.
Contact your hosting provider and ask them to check the mail server error log.
Also, go to Appearance > Themes > install and activate the Storefront theme. Check if you get emails when the Storefront theme is activated and the order submitted with the Storefront theme. Our theme should not affect emails. It looks like server settings issue.