Contact Form Acceptance issue. - by Roobinda

This topic has 8 replies, 2 voices, and was last updated 6 years, 4 months ago ago by Rose Tyler

  • Avatar: Roobinda
    Roobinda
    Participant
    November 21, 2017 at 13:39

    Hi there. I have an acceptance check box in my registration form, which works well. If it is not checked and the submit button is clicked, a validation error pops up saying ‘You must agree to the terms and conditions, etc.’

    However, once this has occurred it is not possible to check the box and re-submit. The check box no longer functions.

    Any idea why this may be?

    many thanks.

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2017 at 14:00

    Hello,

    Hope you are having a nice day.
    It is not a default registration form and not our registration form. What do you use to create such registration form?

    Regards

    Avatar: Roobinda
    Roobinda
    Participant
    November 21, 2017 at 15:28

    It’s Contact Form 7.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2017 at 16:02

    Hello,

    Please provide wp-admin and FTP access in Private Content.

    Regards

    Avatar: Roobinda
    Roobinda
    Participant
    November 21, 2017 at 16:21

    Here you go…

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2017 at 16:56

    Hello,

    Please try to add this code in Theme Options > Styling > Custom css:

    #right span.wpcf7-not-valid-tip {
        float: right;
        max-width: 93%;
    }
    #right .wpcf7-form-control-wrap {
        display: inline-block;
    }
    .wpcf7 #right input[type="checkbox"]:not(:checked), .wpcf7 #right input[type="checkbox"]:checked {
        position: relative;
        margin-top: 0;
    }

    Regards

    Avatar: Roobinda
    Roobinda
    Participant
    November 21, 2017 at 17:01

    Well done Rose!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2017 at 17:02

    My pleasure 🙂
    Let us know if you need any further assistance.

    Regards

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The issue related to '‘Contact Form Acceptance issue.’' has been successfully resolved, and the topic is now closed for further responses

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