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Contact form 7 not working please check and let me know what is the issues in the theme.

This topic has 4 replies, 2 voices, and was last updated 7 months, 3 weeks ago ago by Tony Rodriguez

anand

Participant

September 11, 2023 at 13:29

Hi,

Contact form 7 not working please check and let me know what is the issues in the theme.

https://pathwayz.sportzvillage.com/

Please click and check the “Partner With Us” button

#367201 Copied Theme version: 9.1..

3 Answers

Tony Rodriguez

Support staff

September 11, 2023 at 13:57

Hello, @anand,

We hope this message finds you well.

We have conducted a thorough review of your website and are pleased to inform you that we did not encounter any issues. Specifically, we have tested the “Partner With Us” button and can confirm that it is functioning as expected.

The problem you are experiencing may be due to a cache issue on your end. We kindly suggest that you clear your browser cache and revisit the website.

For your convenience, we have created a video guide detailing our findings and the suggested solution. You can access this video in the private content area for your reference.

Should you require further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#367204 Copied

anand

Participant

September 12, 2023 at 08:55

Hi,

When your submitting the form. Showing the error message.

#367276 Copied

Tony Rodriguez

Support staff

September 12, 2023 at 09:12

Hello, @anand,

We appreciate your prompt response.

Upon reviewing your website, we noticed an error that occurs upon form submission. Please refer to the attached image in private content area for a clearer understanding of the issue.

To rectify this problem, we kindly request you to read and adhere to the instructions provided in the official documentation of the Contact Form 7 plugin. https://contactform7.com/faq/after-submitting-the-form-i-get-an-error-message/

We trust this will assist in resolving the issue at hand.

Best Regards,
8Theme’s Team.

Please contact administrator
for this information.

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