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Contact form 7 not send message ( recapcha v3)

This topic has 4 replies, 2 voices, and was last updated 4 years, 1 months ago ago by John Holden

  • Avatar: gbabuin
    gbabuin
    Participant
    March 4, 2020 at 23:14

    Contact form 7 does not send email and always returns the message “An error occurred while sending your message. Please try again.” the problem has arisen since I installed re capcha v3, here maybe there is the solution https://contactform7.com/2018/12/18/contact-form-7-511/
    but I don’t know how to do it. Thank you, Giuliano

    #230804 Copied Theme version: xstore 6.2.12 WooCommerce version: WooCommerce 3.9.3
    3 Answers
    Avatar: John Holden
    John Holden
    Support staff
    March 5, 2020 at 03:58

    Hi,

    Please consult here https://contactform7.com/faq/after-submitting-the-form-i-get-an-error-message/

    Regards,
    Hung PD

    #230807 Copied
    Avatar: gbabuin
    gbabuin
    Participant
    March 5, 2020 at 22:26

    Hi Hung,
    Resolved
    Solution: I use the sg optimizer plugin, I excluded these two Javascript from the asynchronous loading of the JS files:
    1. /plugins/contact-form-7/includes/js/scripts.js
    2.https: //www.google.com/recaptcha/api.js? Render = 6Lc1yMoUAA ……..
    and now it works properly.
    I just hope it filters spam properly
    Thank you

    #230859 Copied
    Avatar: John Holden
    John Holden
    Support staff
    March 6, 2020 at 04:21

    Hi,

    Glad to hear your issue has been resolved.

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546

    Your feedback is the motivation to improve our work and services.

    Regards,
    Hung PD

    #230861 Copied
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