Consulta sobre boton de whatsapp y consulta sobre detalles de pedido

This topic has 4 replies, 2 voices, and was last updated 2 weeks, 2 days ago ago by Tony Rodriguez

  • Avatar: belen
    belen
    Participant
    October 12, 2024 at 01:43

    Buenas tardes, queria consultar como se puede agregar un boton flotante en un extremo de la pagina web donde puedan dirigirse directamente al whatsapp.

    Lo otro es que en los detalles del pedido quisiera agregar un estado que sea que el pedido diga en camino cuando este el delivery en curso.

    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 14, 2024 at 09:35

    Hello, @belen,

    Thank you for contacting us and for using XStore.

    1/ In case you want WhatsApp contact button, there is no such feature right now. You can maybe find an additional plugin that provides such functionality, or you can submit a request about new feature to our dev team via this page – https://www.8theme.com/taskboard/

    We hope this information is helpful.

    2/ Could you kindly provide the URL of the order page, along with a screenshot of the issue where you would like to add a custom status? This will help us better understand your request.

    Additionally, please describe your request in detail so that we can thoroughly review the matter and assist you accordingly.

    Please always create new topics for new issues on our support forum to avoid any inconvenience and get prompt assistance.

    Best regards,
    8Theme Team

    Avatar: belen
    belen
    Participant
    October 15, 2024 at 21:36

    1) que plugin podrian recomendarme que funcione correctamente con este tema, ya que tengo en mente varios pero no se si generen errores con el tema.

    2) https://www.tiendafluvia.com/wp-admin/admin.php?page=wc-orders
    En esta parte me gustaria agregar que dijera en camino para las opciones de delivery, agrego captura de pantalla

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    support staff only.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 16, 2024 at 06:30

    Hello, @belen,

    Thank you for your response.

    1/ We have not conducted official tests with these plugins and therefore, at this time, we are unable to provide recommendations.

    2/ Please note that the order management functionality is provided by the WooCommerce plugin by default. Unfortunately, the specific option you are looking for is not available within the standard settings of WooCommerce.

    For further information, we recommend reviewing the following resources:

    – [Managing Orders](https://woocommerce.com/document/managing-orders/)
    – [Order Statuses](https://woocommerce.com/document/managing-orders/order-statuses/)
    – [Setting Custom Order Status for New Orders](https://www.businessbloomer.com/woocommerce-set-custom-order-status-for-new-orders/)

    Additionally, we suggest contacting WooCommerce support for more detailed assistance: [WooCommerce Support] https://wordpress.org/support/plugin/woocommerce/

    We hope this information is helpful.

    Best regards,
    The 8Theme Team

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