Hello, I cannot delete the connection block in the top header bar on my website. What might the problem be?
This topic has 6 replies, 3 voices, and was last updated 4 years, 9 months ago ago by Olga Barlow
Hello, I cannot delete the connection block in the top header bar on my website. What might the problem be?
Hello,
Please check activated plugins and disable unrequired.
Provide temporary FTP access, so we can take a closer look.
Regards
Tried to deactivate all – no change whatsoever.
Contact your hosting provider if you don’t know what FTP is. We need FTP host, FTP user, FTP password, FTP port.
Regards
Hello, here is the FTP Access. Sorry for the delay.
Hello,
Try now, please.
Regards
The issue related to '‘Connection block in the header’' has been successfully resolved, and the topic is now closed for further responses