Conflict with bundle sells plugin and xstore

This topic has 6 replies, 2 voices, and was last updated 9 months, 3 weeks ago ago by Rose Tyler

  • Avatar: Marius
    Marius
    Participant
    July 12, 2023 at 12:59

    Hi,
    I have the problem, that when I use the woocommerce bundles products plugin with the functionality of implementing bundle sells. However, when the item is ticked and I put the product to cart, the message shows that both products are added to cart, but in the cart there is not the bundle sell product. I attached a video and ftp access.
    Looking forward to your reply!
    best regards
    Marius

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2023 at 13:23

    Hello, Marius,

    Thank you for getting in touch with us.

    We can’t connect FTP: https://prnt.sc/9fI0c8LFEtmp
    Please try to connect to FTP using FileZilla by yourself, and provide us with the correct credentials.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: Marius
    Marius
    Participant
    July 12, 2023 at 13:35

    Hi sorry,
    here are the correct credentials.
    best
    Marius

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2023 at 14:54

    Hello,

    Please clear cache and check now. We’ve disabled Ajax add to cart via Theme Options.

    Kind Regards,
    8theme team

    Avatar: Marius
    Marius
    Participant
    July 12, 2023 at 15:12

    Okay yes works now! Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2023 at 15:36

    You’re welcome!

    Kind Regards,
    8theme team

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